Privacy Policy for Humsafar

Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Humsafar mobile application ("App"). Humsafar is an AI companion app — you chat with AI-generated personas, not real people, and the App remembers your conversations to make that companionship feel continuous over time.

By using the App, you agree to the collection and use of information described here.

1. Information We Collect

1.1 Account information

Name, phone number or email, and profile details you provide at sign-up (including via Google Sign-In). Basic demographic info (e.g. state/region) used to personalize your companion's language.

1.2 Conversation data

Your chat messages, voice-call transcripts (where available), and any photos you send in chat. This is the core of how the App works: conversation history and summarized facts about you are stored so your companion "remembers" prior discussions rather than starting fresh each time.

1.3 Generated content

Photos and messages generated by the App's AI on behalf of your companion persona, and any images you send that the AI analyzes to respond contextually.

1.4 Device & usage information

Device model, OS version, app version, device identifiers, crash logs, and feature usage (e.g. which screens you use, session length).

1.5 Subscription & billing information

Subscription tier, coin/credit balance, and payment status. Payments are processed by Razorpay — we do not store your card, UPI, or bank credentials.

1.6 User preferences & settings

Language preference, notification settings, and companion/persona selection.

2. Information We DO NOT Collect

• Card numbers, UPI PINs, or bank credentials (handled entirely by Razorpay)
• Your device contacts
• SMS messages
• Live/continuous location tracking
• Government ID documents

3. How We Use Your Information

3.1 Core companionship functionality

Generating in-character AI responses, maintaining conversation memory across sessions, sending proactive messages from your companion based on your chat history and their personality, and generating persona images.

3.2 Safety & moderation

Automated and, where needed, human review of conversations and reported content to detect abuse, illegal content, or violations of these terms and to keep the App safe to use.

3.3 Improving the app

Crash diagnosis, performance monitoring, and feature usage analysis.

3.4 Subscription & billing

Verifying subscription status, managing your coin balance, and processing payments and renewals through Razorpay.

3.5 Marketing measurement

Aggregated, non-identifying campaign performance data may be shared with ad platforms (e.g. Meta) to measure which campaigns drive installs and subscriptions — see Section 6.

4. Data Storage & Security

4.1 Cloud storage

Conversation history, account data, and generated images are stored on our cloud infrastructure (MongoDB Atlas and Cloudflare R2), not only on your device, since memory needs to persist and sync across sessions.

4.2 Security

We use encrypted storage and transmission (HTTPS/TLS), access controls, and authenticated APIs. No method of storage or transmission is 100% secure; we cannot guarantee absolute security.

5. Permissions Used

• Internet — All core chat, memory, image, and subscription functionality.
• Notifications — Proactive messages from your companion and re-engagement reminders.
• Photo/camera access (optional) — Only if you choose to send a photo in chat.

6. Third-Party Services

We share limited data with the following providers, each governed by its own privacy policy:

• Google Gemini (Google Cloud) — processes chat messages to generate companion responses.
• Fal.ai — generates companion images.
• Firebase (Google) — authentication, push notifications, analytics, and crash reporting.
• Razorpay — payment processing and subscription billing.
• Meta — ad conversion measurement (aggregated, not raw conversation content).
• Tenjin — install/campaign attribution analytics.

7. Data Retention

Account and conversation data is retained while your account is active, so your companion's memory stays intact. If you delete your account, we delete your conversation history and personal data within the timeframe described in our in-app Data Deletion flow, except where retention is required by law (e.g. billing records).

8. Your Rights

You may:

• Request deletion of your account and associated data
• Export or review a summary of what your companion remembers about you, where the App supports this
• Disable proactive notifications in settings
• Cancel or manage your subscription through Razorpay or in-app billing settings
• Stop using the App at any time

9. Age Restriction

Humsafar is intended for users 18 and older only. We do not knowingly allow use by, or collect information from, anyone under 18. If we learn an account belongs to a user under 18, we will terminate it and delete associated data.

10. Nature of AI Companions

Companions in the App are fictional AI-generated personas — not real people. Nothing a companion says is professional, medical, legal, or financial advice, and interacting with a companion is not a substitute for a real human relationship or professional support.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted in the App or on related platforms. Continued use after changes constitutes acceptance.

12. Contact

Questions about this Privacy Policy or Terms & Conditions:

• Business: AnitaX Labs
• Email: anitax.labs@gmail.com
• Address: AT-PO-Mordongri, Teh-Umreth, Chhindwara, Madhya Pradesh 480331, India

13. Consent

By using the App, you consent to this Privacy Policy and agree to its terms.